Refund Policy
We want you to be confident trying LinkPilot Pro. Eligible initial purchases are covered by our 30-day money-back guarantee, in addition to any mandatory consumer rights.
Refund Policy
Last updated: September 23, 2026
30-Day Money-Back Guarantee
SoftForWP provides a 30-day money-back guarantee for the initial purchase of an eligible paid LinkPilot license. If LinkPilot Pro is not right for you, you may request a refund within 30 calendar days of the original purchase date. This commercial guarantee is in addition to any mandatory statutory rights that apply to you.
What the Guarantee Covers
The 30-day guarantee applies to the first charge for a new eligible paid license, including an eligible Lifetime launch purchase, unless a different policy is clearly disclosed before checkout. If a refund is approved and completed, the refunded product entitlement and associated paid license access may be deactivated.
Subscription Renewals
The SoftForWP 30-day commercial money-back guarantee does not restart with each annual renewal. You may cancel an annual subscription before its next renewal to prevent future recurring charges. Any statutory withdrawal, cancellation or refund rights that apply to a renewal remain unaffected, and Paddle’s applicable buyer terms and refund policy govern transactions processed through Paddle.
Lifetime Launch Offers
A Lifetime license is a one-time purchase and does not renew. The current LinkPilot launch Lifetime offer, when available, includes unlimited-site licensing, Lifetime product updates as defined in our Terms & Conditions, and 12 months of product support. An eligible initial Lifetime purchase may be refunded under the same 30-day commercial guarantee.
Mandatory Consumer Rights
Nothing in this policy limits rights that cannot be waived under applicable consumer law. Paddle’s current refund framework also recognises country-specific statutory rights. For example, Paddle states that consumers in Türkiye have a 14-day statutory right to withdraw from some digital content and service contracts, subject to the applicable conditions.
Fraud and Refund Abuse
Refund requests involving fraud, chargeback abuse, repeated purchase-and-refund behaviour, unauthorised redistribution or other manipulative use may be declined where permitted by law and applicable Paddle policies.
How to Request a Refund
For product assistance, contact [email protected]. For a transaction processed by Paddle, refunds and statutory withdrawal requests are processed through Paddle’s applicable buyer-support/customer-portal channels. SoftForWP will cooperate with Paddle where supplier confirmation or product information is required.
Contact
Burhan Cebeci / SoftForWP
Fidanlık Mah. Ataç 1 Sokak No: 42/3, Çankaya / Ankara, Türkiye
Email: [email protected]
Phone: +90 532 591 64 96